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HEALTH AND LICENSING DIVISION
NO KPI CRITERIA TARGET TURNAROUND TIME (NEW)
1. Hawker Licence Approval 9 days
2. Advertisement Licence Approval 14 days
ASSET VALUATION AND MANAGEMENT DIVISION
NO KPI CRITERIA TARGET TURNAROUND TIME (NEW)
1. Ownership Transfer Approval 3 days
FINANCE AND INTERNAL AUDIT DIVISION
NO KPI CRITERIA TARGET TURNAROUND TIME (NEW)
1. Ready to give effective and fast service to the clients within 3 minutes per transaction at the payment counter except difficult cases. 3 minutes
2. Payment of all government bills, invoices, and orders. 14 days
PLANNING AND BUILDING DIVISION
NO KPI CRITERIA TARGET TURNAROUND TIME (NEW)
1. Temporary Building Permit Approval 30 days
2. Building Renovation / Addition Plan Approval 30 days

In The Effort To Continuously Provide Efficient, Precise and Effective Services, We, MDBB staff, With Full Commitment, Guarantee The Following:

  • Always Willing To Provide Services On Any Issues Immediately, in a Friendly And Polite Manner.
  • Always Strive to Improve Service Quality Which Is The Core Of MDBB
  • Always Ensure that the Developments which involve Government Projects and Private/Individual Initiatives are Monitored Through Orderly and Effective Regulation And Control.
  • Always Prioritising The Well Being of The People.